Rerouting the signal through an HDMI switcher or similar device can cause audio (and image) problems.Make sure that the console is connected directly to one of the TV’s HDMI ports.Using optical out was a workaround on PS4, but this is not possible on PS5.Connecting a headset to the PlayStation 5 via USB disables TV sound output.Alternatively, place the TV on standby before unplugging it and then reconnecting power.Hard reboot the TV by holding down the power button, either on the device or via its remote.The wireless Bluetooth connection can interfere with some television models’ audio.Plug the DualSense controller into the PS5 console.It seems obvious, but best to check before getting any more in-depth.Make sure that the volume isn’t turned down or on mute.The mute button is beneath the PS button on the DualSense.Press the mute button on the DualSense. ![]() ![]() Before it comes to that, however, there are several potential workarounds to fix the issue at home. In the worst-case scenario, faulty hardware can cause PS5 sound issues and require replacement or repairs. ![]() When one of the main PS5 selling points is its introduction of immersive 3D audio, not being able to hear anything is a big problem.
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